Ricky Martin FBA Amazon owes you money.
Most sellers never claim it.
Lost inventory, damaged units, and wrong returns all qualify for a refund. Amazon will not chase you down to pay it. You have a limited window to file, and then it is gone for good.
Get the free guideFour ways sellers lose refunds without knowing it
None of these show up as a clean line item in Seller Central. You have to know where to look, and how fast the clock is running.
Amazon loses the unit, you eat the cost
Inventory goes missing between receiving, storage, and fulfillment. Amazon catches a lot of these automatically now, but not every case. Anything that slips through, you've only got 60 days to catch it yourself before the window closes for good.
Damaged in their warehouse, not yours
If a unit is damaged while in Amazon's control, it's their responsibility to reimburse you. Amazon auto reimburses most of these these days too, but not all of them, so it still needs someone checking for what falls through.
Wrong item back, or nothing back at all
A customer gets refunded but sends back the wrong product, a damaged one, or nothing at all. Most of these get caught automatically now as well, but the ones that don't still have to be filed within 45 to 105 days, so this one's worth checking regularly rather than assuming Amazon's got it.
Lost or damaged on the way back to you
When you remove stock from Amazon, in transit loss or damage during that shipment is still on them. This is the one category Amazon never catches automatically, no exceptions, so you have to check for it and file it yourself every time.
The Amazon
Reimbursement
Guide
Deadlines, claim steps, and what to check every month
What is inside the guide
- ✓ The exact claim windows for lost, damaged, and returned inventory
- ✓ Where to find each type of reimbursement case inside Seller Central
- ✓ How to file a claim before the window closes
- ✓ A monthly checklist so you never miss a deadline again
Stop leaving your money on the table
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